Back to Help Family Centre · In development

Family controls for
linked accounts.

Family Centre is the product area for parental controls and linked-account management. Trust & Safety explains the wider safety framework, while Support handles private family cases that need authorised staff.

Privacy-focused design Age-aware design direction Parent-managed settings planned Built for families
Concept preview · In development
Family CentreConcept preview · In development
Screen Time ControlsPlanned / in development
Spending ManagementPlanned / in development
Communication ControlsPlanned / in development
Content & PrivacyPlanned / in development
Approvals & RequestsPlanned / in development
Activity ReportsPlanned / in development

This preview illustrates the direction of Family Centre. Controls shown here should not be interpreted as currently available until they are marked as released.

Family tools · Planned / in development

Family controls being designed around what matters.

These capabilities describe the current product direction, not a promise that every control is publicly available today.

Planned / in development

Screen Time Controls

Planned controls include daily limits, bedtimes and break reminders designed to support healthy play habits.

Planned / in development

Spending Management

Planned controls include monthly budgets, purchase approvals and clearer spending notifications.

Planned / in development

Communication Controls

Communication permissions and privacy settings are being designed for linked family accounts.

Planned / in development

Content & Privacy

Content and privacy controls are being developed to support age-appropriate experiences.

Planned / in development

Approvals & Requests

Approval flows are planned for selected requests, spending and account actions.

Planned / in development

Activity Reports

Weekly reporting and activity visibility are being developed for supported family accounts.

Planned parent and child account linking

How account linking is designed to work.

This is the intended Family Centre linking flow. Availability will expand as the linked-account controls complete testing.

1. Open your child’s settings

The intended flow starts from the child account settings and the Family section.

2. Add a parent email

A parent or guardian email is planned to begin a secure linking request.

3. Create or log in to your parent account

The planned flow then guides the parent or guardian through sign-in and identity confirmation.

4. Approve the link

Once linking is available and approved, supported controls and reports can be managed from Family Centre.

Product direction

One place for approvals, reports and family settings.

The planned dashboard brings linked family members, recent activity and adjustable limits into one place. Individual capabilities will be labelled when they become available.

Need guidance or a case review?

Use the right route.

Help Centre covers common family tasks. Trust & Safety explains safety rules and systems. Support is the private route for an account-specific issue that needs authorised staff.

Family safety is broader than parental controls.

Family Centre manages linked-account controls; Trust & Safety explains prevention, reporting and enforcement across the wider ESB Games ecosystem.

Open Trust & Safety